Shipping & Returns Policy
We are proud to offer shipping across Canada from our base in Ontario. Orders are typically processed within 2–4 business days. Shipping times may vary depending on the destination. Generally, shipping within Ontario is 1 business day to most urban centres, and 2-3 to more rural addresses. Out-of Ontario is typically 3-5 business days.
Shipping Address Accuracy
To ensure prompt and successful delivery, customers are responsible for providing a complete and accurate shipping address at checkout. Please double-check your information before submitting your order.
If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for any additional shipping charges to have the order re-sent. We are not responsible for delays or non-delivery resulting from address errors provided at checkout.
Returns & Exchanges
All Sales Are Final
Due to the nature of our products and for hygiene reasons, all sales are final. We do not accept returns or offer refunds unless the item arrives damaged or defective.
Damaged or Defective Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of receiving your package. Email us at nishtees@gmail.com with your order number, a description of the issue, and clear photos of the product. We’ll do our best to make it right.
Cancellations
Usually, orders can only be cancelled within 12 hours of purchase. After that, your order may already be in production and cannot be changed or cancelled.
Questions?
If you have any questions about your order or our policies, feel free to reach out to us at nishtees@gmail.com. We're here to help!